Or maybe a whole section of keys is taking forever to respond. While this can be a hassle, particularly when you have work due, there are a few things you can try yourself to get back to the job at hand.
If the keyboard only works when the battery is removed, you may need your battery replaced. (Just be sure to get an official battery from the laptop’s manufacturer—we do not recommend third-party laptop batteries for safety reasons). Hold your laptop upside down, or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. This is more of a problem for older laptops, but it’s worth a shot even on a new one.
It’s possible you may need to update or reinstall the driver for your keyboard. If after the troubleshooting you have not resolved the issue, check the driver by going to Device Manager and then to Keyboard. Typically, there will be a yellow exclamation point to signal an issue.
Download the desired firmware file using the links at right. Confirm you are downloading the correct firmware by entering the 5 digit model number of your keyboard as the password. If your keyboard has the Windows SmartSet App pre-loaded, simply enable Power User Mode (Program + Shift + Escape) and connect the v-Drive (Program + F1). If you have successfully copied the App to the keyboard’s v-Drive, try re-plugging the keyboard to regenerate the default configuration files.
If any of the items in this section have a yellow exclamation point next to them, it can indicate a problem. Even if you don’t see an exclamation point, though, I recommend right-clicking your keyboard in this menu and choosing Uninstall Driver. Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again.
To resolve this, right-click on your Keyboard and select Update Driver Software, and follow the instructions that appear. Restart your device and see if you still experience issues with the keyboard. Before troubleshooting, we recommend turning on the on-screen keyboard in Windows 10. This will allow you to follow instructions even if you need to type something in or press keys on the keyboard. One of these functions allows your computer to turn off inactive devices, possibly turning your keyboard off. It’s easy to see how one of the worst things that can happen to a computer user is a keyboard issue. Keyboards are needed to do just about everything on PC or laptop, as they allow you to input information, communicate, and run commands.
If that doesn’t fix the problem, trybooting into Safe Modeand see if that works—it won’t fix the problem permanently, but it will help you determine whether your keyboard is faulty or not. You’re working on your laptop, and all of a sudden, the "I" key stops working.
If none of the above solutions solve the problem, it’s possible that your keyboard is the victim of a virus. Run Picasa download amalwarescan by using one of ourtop antivirus protection picks. Certain software settings can cause your keyboard to behave erratically, even if they were intended to be beneficial. For example, if your keyboard’s Repeat Delay setting is too short, pressing a key might type two or more characters. Head to your keyboard’s settings by opening the Start menu, typing "Control Panel," and searching for Keyboard in the upper-right corner of the Control Panel window. (If there’s no keyboard driver, try reinstalling the chipset and/or USB drivers.) You can read more about downloading and updating drivers inthis guide. Open the Start menu and type "Device Manager." Press Enter, and expand the Keyboards section.
Also, you can confirm that your computer’s Bluetooth receiver is working correctly by connecting to another Bluetooth device. If you’re using a PC and the keyboard still isn’t working, try to troubleshoot the device from the Control Panel.
They even offer faster access to some features via keyboard commands. If you’re still in your warranty period, try your laptop manufacturer’s tech support line. If they determine you’re using a defective keyboard, you should be able to get it replaced at a service depot without too much hassle.